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Frequently Asked Questions | Taunton Federal Credit Union

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Frequently Asked Questions | Taunton Federal Credit Union

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Helpful answers to common questions If you can't find the answer to your question(s) here, don't hesitate to reach out to usfor more information!

What is the difference between a credit union and a bank? A credit union is a not-for-profit organization, where a bank is a for-profit corporation. TFed uses earnings to provide value to its members and offer products and services that benefit these members at a savings whenever possible.

What is the difference between NCUA and FDIC insurance? Although similar, since both have the full faith and credit of the U.S. government, The National Credit Union Administration (NCUA), is the independent federal agency that charters and supervises federal credit unions. NCUA operates the National Credit Union Share Insurance Fund (NCUSIF). It insures each depositor up to $250,000.00. Federal Deposit Insurance Corporation insures each depositor in a state or federally chartered bank up to $250,000.00. Taunton Federal Credit Union has NCUA insurance.

What is the difference between my account number and my member number? Nothing! Your TFed account number is your member number. Typically, this number is 6 digits. This is the number you will provide when you visit one of our branches or log into online banking.

What is the Routing Number for TFed? The Taunton Federal Credit Union routing number is 211386115.

Can I make a mortgage or loan payment online? Yes, existing members may make mortgage & loan payments online through Online Banking. To enroll, please call (508) 824-6466 to speak with a Member Service Representative. 

What do I do if I forgot my Debit Card PIN? To choose your Personal Identification Number (PIN), please call 1 (800) 992-3808

You can also visit one of our branches and a representative can assist you with re-pinning your card for you.

When will I be charged a late fee if my loan payment is past due? If you do not make your monthly loan payment by the due date, you will have a 15 day grace period before you are charged a late fee.

How do I change my address? Address changes can be performed online via Online Banking or by calling (508) 824-6466

How do I order a new debit card if mine has been lost, stolen or damaged? If you’re in need of a new debit card, you can call us at (508) 824-6466 or visit one of our locations. If your card has been damaged or lost, there is a $15 replacement fee.

Lost or stolen VISA® Check Cards should be reported to our Call Center Specialists at (508) 824-6466 or to the after hours hotline: 1(800) 847-2911.

How do I order personal checks? If you need to order new personal checks, click here or you can call us at (508) 824-6466 or visit one of our branches to speak with a representative.

You can also drop off the Replacement Checks order form that is included in your current check book. This check order slip tells us what your last check number was so it will continue in order.

How do I dispute a transaction? If you discover what you believe to be a fraudulent transaction on any of your accounts, please call or visit one of our branches immediately to discuss your options with a representative.

I plan on traveling out of the state/country, will my debit card work? In an effort to protect your account from fraudulent transactions, TFed has blocked all Debit Cards from processing foreign transactions. Please be aware that if you are attempting to make a purchase online, over the phone, or traveling abroad, you will need to contact us beforehand to have your Debit Card temporarily activated for foreign use.

How do I make a wire transfer? To make a wire transfer, you need to come to TFed with the account number and routing number of the other institution. You must sign a wire agreement form which authorizes the wire transfer.

How do I make a wire transfer from another institution to my account at TFed? The ABA/Routing number to be used is 211391773. (This is EasCorp’s routing #. TFed does not have a direct link with the Federal Reserve.) Next, Taunton Federal Credit Union must be listed as beneficiary and if possible, list our ABA/Routing number, which is 211386115.Finally, the member receiving the wire must be listed as the final beneficiary. Please include the following:

The member’s full name
Account number
Share type
Member's Address

Note: If any of this information is not included, then the wire will be returned to the originating institute and the member will not receive credit here at the Credit Union. Please make sure the originating institute understands this procedure.

Need more information on our products or services? Give us a call (508) 824-6466 TFed is committed to providing a website that is accessible to the widest possible audience in accordance with the ADA standards and guidelines. We continue to actively work to enhance our website and increase accessibility and usability of our website to everyone. The website is monitored daily for compliance with the WCAG 2.1 standard. If you are using a screen reader or other auxiliary aid and are having problems using this website, please feel free to visit one of our branches or contact us at (508) 824-6466. All products and services available on this website are available at all of our branches.

TFed is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

MEMBERSHIP About Us About TFed The Credit Union Difference Community Support Career Opportunities History of TFed Important Information Rates Schedule of Fees Account Disclosures & Policies Frequently Asked Questions Membership Overview Become a Member Current Specials Switching Made Easy PERSONAL Deposit Savings Accounts Checking Accounts IRAs Lending Home Lending Consumer Lending Credit Cards Student Loans Convenience Mobile Wallets Online Banking Mobile Banking eStatements & eNotices Debit Cards Business Business Services Business Spotlight Overview Deposit Services Remote Banking Services Lending Services Credit Cards SERVICES Programs Co-op Shared Branch Network Additional Services MoneyPass® ATM Network RESOURCES Financial Wellness Tools Overview Banking Made Easy Blog Banking Made Easy Podcast Workshops & Seminars Financial Toolkit Tips & Insights TFed Connect Security Security Center TFed Card Control Debit Card Travel Tips Real-Time Fraud Alerts Types of Scams Protect Your Information Fraud Alerts CONNECT Connect Facebook Instagram LinkedIn Contact Contact Options Locations & ATMs Send Us A Message Federally Insured by NCUA | Privacy Notice | Website & Social Media Policies | Electronic Communications Agreement | Equal Housing Lender | NMLS #441401 | TFed is an Affirmative Action and Equal Opportunity Employer

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